CASA Tenant Advocacy, Canberra
Civil Aviation Safety Authority

The Civil Aviation Safety Authority (CASA) engaged TSA to provide tenant advocacy services. This included providing advice on the options available, market testing and negotiations for its long-term head office accommodation requirements in Canberra. At the time, occupying four levels of Aviation House in Woden, with a fitout approaching 15 years old, CASA was seeking to update their workspace. CASA was aiming to create a modern layout designed to meet its changing workplace practices, including activity-based working environment for some groups.

TSA provided an initial market report in 2019 to obtain executive approval to early market testing well ahead of the Aviation House lease expiry of January 2022. The purpose was to ensure the maximum number of options available, including new builds under pre-commitment lease. The report included cashflows demonstrating the possible savings that could be achieved in a competitive environment.

TSA approached the market in late 2019. Following consultation with staff and management, the options were short-listed to three, one to remain in Aviation House with progressive base building refurbishment. The other two options were the construction of new buildings with an integrated fitout. Several rounds of negotiations achieved an extremely attractive financial outcome for CASA. TSA’s market knowledge and experience in pre-commitment lease agreements achieved extremely competitive commercial terms for all options.